Skip to main content
logoTetrate Istio Subscription PlusVersion: Latest

TIS Plus Access

Before beginning the onboarding process, you must have access to the TIS Plus Management Plane. This document outlines the steps to obtain and configure your access.

Obtaining Access​

Contact Tetrate to have your TIS Plus Management Plane provisioned. Tetrate will provide you with:

  1. Access credentials
  2. Necessary connection information
  3. Organization name

Understanding Organization​

As a TIS Plus user, you'll be assigned to an organization. An organization is the top-level entity in TIS Plus that contains all your observability data and settings. Take note of your organization name, as you'll need it during the cluster onboarding process.

Accessing the Management Plane​

Via Web Browser​

Use the provided connection information and credentials to log in to the TIS Plus Management Plane using a web browser.

Via tctl (Tetrate Helper Tool)​

tctl is a command-line tool that allows you to get TIS Plus images and install TIS Plus Control Plane.

  1. Download tctl​

    Download a copy of the tctl from tctl download page.

  2. Configure tctl with your credentials​

    ADDRESS=<TIS Plus Management Plane URL>
    USERNAME=<TIS Plus Username>
    PASSWORD=<TIS Plus Password>
    ORG=<TIS Plus Organization name>

    tctl config clusters set tisplus --bridge-address $ADDRESS
    tctl config users set tisplus --username $USERNAME --password $PASSWORD --org $ORG
    tctl config profiles set tisplus --cluster tisplus --username tisplus
    tctl config profiles set-current tisplus

  3. Verify your configuration​

    tctl get org

    This should display your organization information.

Troubleshooting​

If you encounter issues accessing the Management Plane:

  • Double-check your credentials and ensure they haven't expired.
  • Verify your network connection and any firewall settings that might block access.
  • If using tctl, ensure you're using the latest version compatible with your TIS Plus deployment.

Next Steps​

After successfully obtaining and configuring your TIS Plus access, you're ready to acquire the TIS Plus images necessary for your deployment.